Automate Zoho Desk customer support workflows with MCP tools for managing tickets, contacts, and knowledge base articles.
Features
Category
Open the Claude listing: https://claude.com/marketplace/connectors/zoho-desk. Choose Add to Claude and follow the publisher’s setup instructions. The published connector URL is https://claude-zohodesk.zohomcp.com/mcp/message. Sign-in: Required. Publisher documentation: https://help.zoho.com/portal/en/kb/mcp/getting-started/articles/zoho-mcp-help-documentation-29-9-2025. Availability depends on your plan, region, and workspace settings. This integration has not been authenticated or functionally tested here.
createCall
createEvent
createTask
createTicket
createTicketComment
deleteCall
deleteEvent
deleteTask
deleteTicket
deleteTicketComment
getAccount
getCall
getCalls
getContact
getDepartments
getEvent
getEvents
getOrganizations
getReplyMailAddresses
getTask
getTasks
getThread
getThreads
getTicket
getTicketComment
getTicketComments
getTicketConversations
getTicketHistory
getTickets
getTicketsByContact
getTicketsMetrics
markTicketAsRead
searchAccounts
searchContacts
searchTickets
sendReply
updateCall
updateEvent
updateTask
updateTicket
updateTicketComment
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