Search conversations, monitor SLAs, and analyze support metrics directly from Claude. Make Unthread a native part of your AI workflow—a support intelligence layer that helps you stay on top of your helpdesk's performance.
Features
Category
Open the Claude listing: https://claude.com/marketplace/connectors/unthread. Choose Add to Claude and follow the publisher’s setup instructions. The published connector URL is https://app.unthread.io/api/mcp. Sign-in: Required. Publisher documentation: https://docs.unthread.io/docs/unthread-ai/unthread-mcp. Availability depends on your plan, region, and workspace settings. This integration has not been authenticated or functionally tested here.
get_conversation_by_id
get_current_user
get_custom_field
get_time_series_analytics
list_conversations
list_custom_fields
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