Gainsight (CS) (Claude)
Query, write back and automate with real-time CS data
Connect Claude directly to Gainsight CS to query customer health scores, renewal timelines, and product usage in natural language. Take action by updating records, managing CTAs, logging activities, and building success plans with write back to Gainsight. Power autonomous, multi-step workflows for risk escalation, renewal playbooks, QBR prep, and expansion plays. With unified, real-time context from Gainsight CS, your AI workflows can identify and execute actions across your entire customer book of business.
Features
Category
Open the Claude listing: https://claude.com/marketplace/connectors/gainsight-cs. Choose Add to Claude and follow the publisher’s setup instructions. Sign-in: Required. Publisher documentation: https://support.gainsight.com/gainsight_nxt/AI_Assistants/MCP_Integration/Admin_Guide/Gainsight_CS_MCP_Server_Integration. Availability depends on your plan, region, and workspace settings. This integration has not been authenticated or functionally tested here.
create_timeline_activity
fetch_cta_list
fetch_success_plan_list
fetch_timeline_activity_list
get_activity_types_config
get_object_metadata
get_picklist_values
get_records
manage_cockpit_actions
manage_success_plan_actions
resolve_company
resolve_relationship
resolve_user
run_query
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